Terms of service

Momo Tots – Terms of Service

Effective Date: [Insert Date]

Welcome to Momo Tots. These Terms of Service (“Terms”) govern your use of our website, social media pages, and the purchase of our products. By placing an order with Momo Tots, you agree to be bound by these Terms.

1. About Us

Momo Tots is a South African-based baby products brand offering premium-quality feeding accessories, nappy organisers, and related items.

2. Eligibility

You must be at least 18 years old to place an order. If you are under 18, a parent or legal guardian must order on your behalf.

3. Product Information

  • We make every effort to display product descriptions, prices, and images accurately.

  • Colours may vary slightly due to screen settings and photography lighting.

  • All prices are listed in South African Rand (ZAR) and include VAT where applicable.

4. Orders & Payment

  • Orders are confirmed only once payment has been received in full.

  • We accept EFT (bank transfer), card payments (if available), and any other payment methods stated on our platforms.

  • Please use your order number or name as the payment reference.

5. Shipping & Delivery

  • Delivery times vary based on location, but we aim to ship within 1–3 business days after payment clears.

  • We use reputable courier partners, but delays may occur due to circumstances beyond our control.

  • You are responsible for providing accurate delivery information.

6. Returns & Refunds

Our Refund & Return Policy applies to all purchases and is available on our website and order confirmations.

7. Warranty

  • Our products come with a 6-month warranty against manufacturing defects under normal use.

  • This warranty does not cover damage caused by misuse, improper care, or normal wear and tear.

8. Intellectual Property

All content, logos, designs, images, and product names are the property of Momo Tots and may not be used without written permission.

9. Limitation of Liability

  • Momo Tots is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

  • Always use baby products under adult supervision.

10. Privacy & Data Protection

We respect your privacy and handle your personal information in accordance with the Protection of Personal Information Act (POPIA). Please see our Privacy Policy for more details.

11. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on our website and will apply to future orders.

12. Contact Us

For questions or concerns, please contact:
📧 support@momotots.co.za
📱 [Your Contact Number]